Matthew Warden

Senior Salesforce Administrator with 5+ years of hands-on platform experience supporting 150+ users and 200+ automations. 5x Salesforce Certified with a strong technical foundation across Flow automation, data security, approvals architecture, and GTM operations.Drove platform growth at a $4B AI healthcare technology company, supporting 150+ users, two acquisitions, and critical business infrastructure built from scratch.

• LinkedIn
• Email
• Salesforce

Certifications & Skills

Certifications
• Salesforce Certified Administrator
• Salesforce Certified Advanced Administrator
• Salesforce Certified Business Analyst
• Salesforce Certified Platform App Builder
• Salesforce Certified Associate
• Salesforce Trailhead Ranger, 5x Superbadge
• HubSpot Revenue Operations Certified
• CS50x, HarvardTools & Platforms
Salesforce, OwnBackup, ZoomInfo, Clay, LI Sales Navigator, LeanData, Salesloft, Outreach, Gong, Cirrus Insight, Slack, Ironclad, SpotDraft, Marketo, HubSpot, BenefitFlow

Capabilities

Automation - Flow-heavy development across record-triggered, screen, and scheduled flows. Built and maintained 200+ automations including DLRS rollups, replacing legacy Process Builder logic across sales and support processes.
Security - Designed and implemented data access controls, permission sets, sharing rules, and object and field-level security. Monitored API traffic and investigated abnormal external requests and source IPs.
Approvals - Maintained and enhanced a custom 3-level approval system tracking 25+ commercial terms, with granular field-level visibility, retrigger change detection, and full approval history.
Analytics - SOQL, standard reporting, and dashboards. Supported CRM Analytics (Tableau) datasets and lenses.
Integrations - Third party package management, integration user configuration, and GTM tool oversight across sales, marketing, and revenue operations.
Support & Training - Daily user support, written guides, and live demonstrations.